What Is Customs Clearance?

Customs clearance refers to the general term for a series of procedures such as declaration, customs inspection, tax payment, and customs release at the port customs. Customs clearance which means that imported goods, export goods and transshipment goods must be declared to the customs when entering the customs border of a country or the border must be declared to the customs, go through various procedures stipulated by the customs, and fulfill the obligations stipulated by various laws and regulations. ; Only after fulfilling various obligations and going through customs declaration, inspection, taxation, release and other procedures, the goods can be released, and the owner or the declarant can pick up the goods. Similarly, various means of transport carrying import and export goods entering or leaving the country or transshipment also need to declare to the customs, go through customs formalities, and obtain the permission of the customs. During customs clearance, whether imported, exported or transshipped, the goods are under customs supervision and are not allowed to circulate freely. The basic documents required are invoices, packing lists, and bills of lading. Involving certain products, the additional documents required by the customs requirements are also different.

When there is a delay in customs clearance of DHL international express:

  1. Check the customs clearance of DHL international express goods with foreign recipients first. If there is a problem with customs clearance, the local DHL will contact the recipient and inform the relevant customs clearance problem.
    There are many cases of customs clearance delays, we suggest you: you contact the recipient to see if the local DHL international express company has notified the recipient to assist in customs clearance, and verify the situation; continue to consult DHL, the local customs will definitely notify the local DHL Yes, the goods are handed over to us, and we are obliged to help you follow up the situation of the goods. It’s just possible that the local DHL international express company will be slower to reply to the question, because after opening the inquiry, they will assign customer service to follow up, plus the time difference and other problems. So it is best to contact the recipient, so that the verification of the problem is faster.
  2. It is possible that your recipient’s information is incorrect or that you are on holiday so that you cannot contact the recipient, and you cannot confirm customs clearance information or customs payment issues. If this is the case, you need to provide the correct information of the recipient (make sure that the recipient can be contacted) to the DHL international express company here, and then DHL will send it to the local customer to arrange customs clearance. At the same time, you better Notify recipients to contact their local DHL directly, so that confirmation of information will be faster. If it is verified that the local DHL international express company has contacted the customer, then the recipient will know what is the problem with customs clearance, and deal with it accordingly. What assistance is needed can be dealt with in time.
  3. For express export, if it contains a brand logo, it is required to provide a letter of authorization for the transportation brand. The absence of a brand authorization letter may be the reason for the deduction. If the customs requires a authorization letter, it must provide the authorization letter to DHL International Express.
  4. For some goods that local DHL does not have the ability to clear customs, or the information is incomplete, the recipient is required to find an agent to assist in customs clearance. If the goods are handed over to the agent for customs clearance, DHL International Express will transfer the information to the agent for customs clearance. At that time, DHL has no way to follow up the customs clearance of the goods, and can directly confirm with the recipient; if some special documents are missing, such as import license, certificate of origin, etc.
  5. If the declared value is too low or too high, the customs thinks that the value does not match, and may be detained. There are also commercial invoices that are not detailed, such as the product name is not detailed, and the purpose is not indicated (such as gifts, samples, or special commercial purposes), To re-provide the commercial invoice to DHL international express company. If the declared value does not match, local fines may be incurred.
  6. Sometimes the local customs will randomly check some goods for special inspection. At this time, no assistance is required. You can only wait for the customs to check and release the goods if there is no problem. In this case, you can only wait.
  7. The customs duties for express shipments are generally paid by the recipient, and the recipient refuses to pay the customs duties. Your goods are generally subject to customs duties, and the customs duties may be very high. If the recipient refuses to pay the customs duties, you can persuade the recipient to pay the customs duties. Paying customs duties, or changing customs duties to prepayment, and changing customs duties to advance payment is subject to a handling fee. DHL International Express does not charge customs duties.
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